SaviQ Support
Last updated: September 29, 2026
Email saviq.support@gmail.com. Never attach private documents, passwords or screenshots of private content.
For help, use Email SaviQ Support under Settings > Help & Support. The email subject includes your SaviQ version and build; add your iOS version and a short description of what happened.
Never attach private documents, screenshots of private content, credentials, passwords, OCR text, authentication tokens, or other vault information to a support email. Replace personal examples with synthetic information.
Common help
- Camera or photo access: Open iPhone Settings, choose SaviQ, and review the applicable permission.
- Sign-in trouble: Check your internet connection and retry. Your local vault remains available while signed out.
- Import trouble: Confirm the PDF or common image file remains available on the device, then retry.
- App Lock trouble: Use the device-passcode option supplied by iOS. Authentication failure never deletes the local vault.
SaviQ Version 1 does not provide cloud document recovery. Apple device backup may contain eligible app data when enabled, subject to Apple's backup and restore behavior.